You can lodge a maintenance request online using the form on this page, by phone, or in person at our office.
For urgent maintenance requests outside of hours, contact: 1300 726 820
Urgent issues include things that affect safety or cause serious damage — like burst pipes, no electricity, or dangerous structural damage. Call our office immediately for urgent repairs.
You can use our online feedback form, email us, or speak to a staff member during business hours.
Yes, our team can help you complete any Yilli Housing forms if you’re unsure give us a call.
Contact our office by phone or email to let us know your new phone number, address, or email.
When you lodge a request online, you’ll get a confirmation. If you don’t hear back within a few days, contact our office to follow up.
Timeframes depend on the urgency and availability of tradespeople. Urgent repairs are prioritised and handled as quickly as possible.
This depends on your tenancy agreement. Always check with Yilli before getting a pet.
